Handy Tips for Samsung Smartphones
Choose a Topic
Power & Recharge
Misconceptions regarding Lithium Ion batteries
Higher battery consumption due to "Media Scan"
Advice for batteries that will not charge
Tips to reduce Battery Consumption
Compatible charger VS Incompatible charger
In case power does not turn on with the use of a certain battery
How to change the screen mode
Screen appears dim and hard to see
Strange lines appear on the screen.
Abnormal screen color
Puk code required to use the phone? How to disable the USIM lock
How to check PUK of SIM card
How to disable USIM card lock setting
"Failure to Authenticate the device" pop up message appears
Call Reception/ Sending
I can't make or receive international calls
How do add automatically the Area code on the number display panel
No call reception or call reception only available for certain numbers
My caller ID is not displayed on other peoples devices when I call them
Phone answers calls by itself (Automatic Answering)
Unable to call some people ("Wrong number" is displayed)
Unable to make or receive calls at all (Check if Flight mode is enabled)
Blocking Mode; Not receiving calls & messages (or only receiving calls / messages from some people
I can't hear the other person when in call sometimes
No call reception, No call sending or receiving
Poor sound quality when in a call
Difficulty in making calls - Tips and hints
Sound & Vibration
Ringtone low volume?
How to check the Ringtone speaker volume
Vibrator weak or not working?
Activating Talkback during Setup Wizard.
No text sending, No message sending
No reception of certain messages, No reception of text from certain numbers
Number above message icon cannot be erased.
Received text message cannot be seen or opened
Delayed reception of text message
Wireless & Cable Connection
How to install Windows Media player 11
How to install integrated USB driver
Wifi & GPS
How can I check my current location using the GPS feature?
How can I unpair and re-register wireless router?
My location cannot be found even when GPS is on
Recognition of modem driver(Win7)
Recognition of modem driver(Win8.1)
Recognition of MTP driver(Win7)
Recognition of MTP driver(Win8.1)
How to update Windows Media Player(Win7)
How to update Windows Media Player(Win8.1)
How to update Windows(Win7)
How to update Windows(Win8.1)
How to use the Smart switch app
Software update via smart phone with FOTA
How to disable (unpair) a Bluetooth headset connection
How to enable the NFC function
My device is running slow - How to do I enter safe mode to see if a downloaded app may be the cause
How to manage & uninstall applications
How to check data usage
How to check and remove accounts
Measures to take in case of memory shortage
Understanding charged and free data network
10 "safety measure" tips for smart phone users
Intermittent Freeze & Slowdown
Measures, tips and hints if your device is "freezing" during booting
How to check and manage RAM status
How to perform a Factory data reset
How to delete the cache memory & cookies
How to zoom in/ zoom out the camera
How to send photos taken with “Virtual Tour” to other devices
How to use the "out-of-focus" effect to blur the background and make your subject stand out.
What is the HDR function and how do I activate it?
What is the Download mode and how do I access it?
Camera makes a small noise if the device is shaken
Function Related FAQ
How do I search for help on my device?
How do I close "Kids Mode"?
I forgot the PIN number for Kids mode - what do I do?
How do I activate re-activation lock?
Where is the “Logs” application?
How do I reinstall a deleted app I downloaded from Samsung Apps or Galaxy Essentials
How to backup data if Private Mode used (Method 1)
How to backup data if Private Mode used (Method 2)
How do I disable Talkback?
How to activate Wi-Fi and Bluetooth when using the "Ultra power saving" mode
How to add/ change the Active buttons in the Quick settings panel
How can I watch DMB when there is no built-in DMB antenna?
How to register Galaxy Gear 2 to new device
How to download the PC SideSync Program
How to install the Mobile device application
Connection problem - USB
Connection problem - others
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